BUILD AND DEPLOY THE RIGHT PRODUCT.
Quantify the effectiveness, efficiency and satisfaction of a user’s experience with a product or service.
The System Usability Scale (SUS) was created by John Brooke at Digital Equipment Corporation in the UK in 1986 as a tool to be used in usability engineering of electronic office systems. Since then it has been used to quantify the effectiveness, efficiency and satisfaction of a user experience. It comprises a 10 question survey to measure and score the usability of the system in question.
Level of Difficulty
Pens, paper, Post-its
Create the survey
Calculate the usability score
Measure the effectiveness of your system